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I Forgot My Password

Reset your password from your program's login page or at trackdesk.com/login.

If you forgot your password, follow the steps below to reset it and regain access to your account.


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Where is the password reset feature located?

You can find the password reset option directly on the login page of your affiliate program:

  • Example: your-affiliate-program.trackdesk.com

You can also reset your password on the Trackdesk website at trackdesk.com/login. This works for all users, the same as on the login page of an affiliate program.

If you only partly completed the registration of a client account, you can reset your password only on trackdesk.com/login, because your user is not tied to any client account yet.


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How to reset your password

Step 1: Click the Forgot password? link

On the login page, click the Forgot password? link.

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Step 2: Request password reset instructions

  • Enter your email address

  • Click the Send me instructions button

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Step 3: Check your email

  • Open the email with the subject Reset your password

  • Click the Reset password button

  • Follow the instructions to set a new password

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