Impact – Trackdesk Integration Guide
Use this guide to connect Impact tracking with Trackdesk, so that clicks from Trackdesk are tracked in Impact and conversions are reported back into Trackdesk.
1. Create a Tracking Link in Impact
Log in to your Impact account.
Go to Discover → My Brands.
Select the card for the brand you want to work with.
Under the brand’s name, select [More] → Tracking Integration.
Copy the base tracking link provided for the campaign.
Example format:
https://example.sjv.io/XXXXXX
2. Add the subId1
Parameter for Click Tracking
Impact does not have a quick “click-to-add” option for custom parameters, so add it manually.
Take the base Impact tracking link you copied.
Append the parameter
subId1={cid}
to allow Trackdesk to pass its click ID.
Final tracking link format:
https://example.sjv.io/XXXXXX?subId1={cid}
Use this URL as the redirect link in your Trackdesk offer.
3. Set Up a Postback in Impact
Follow these steps (based on the official Impact interface):
From the top navigation bar, select Discover → My Brands.
Select the card for the brand you’re setting up.
Under the brand's name, select [More] → Tracking Integration.
Near the top-right corner, select Add Postback.
Select the event type (formerly called action tracker) that should trigger the postback.
Enter your Trackdesk postback URL, for example:
https://tenantID.trackdesk.com/tracking/conversion/v1?cid={SubId1}&conversionTypeCode=sale&amount.value={Payout}
Make sure to replace tenantID with your actual tenant ID.
Find your Tenant ID based on the article here.
Parameters
cid={SubId1}
→ sends the click ID back to TrackdeskconversionTypeCode=sale
→ labels the conversion typeamount.value={Payout}
→ sends the payout amount from Impact
So the result is that Trackdesk click IDs are passed to Impact via subId1
, and approved conversions are reported back to Trackdesk using the Impact postback.