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What Is Tenant ID and Where Can I Find It?

Find your Tenant ID, which is the subdomain of your Trackdesk URL.

The Tenant ID is your unique identifier in Trackdesk; it’s the same as the subdomain in your Trackdesk URL.

For example:

  • If your URL is: https://my-program.trackdesk.com/

  • Your Tenant ID is: my-program

This identifier is required for certain integrations and API requests.


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Where to find your Tenant ID

On the default Trackdesk domain, your Tenant ID is directly in the URL: it is the first part of TENANT_ID.trackdesk.com.

If you access Trackdesk via a custom domain, find your Tenant ID in Settings instead. These steps work on the default domain too:

  1. Go to Settings

  2. Locate Your Trackdesk identifiers in the top-right corner

  3. Click it to open the identifiers modal

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View your identifiers

In the opened modal, you will find:

  • Tenant ID

  • Personal access token

  • Revenue origin ID

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When do you need your Tenant ID?

You will typically need your Tenant ID when:

  • Setting up tracking scripts

  • Configuring API integrations

  • Connecting third-party tools

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