What Are Personal Tokens Used For?
Personal tokens act as API keys and are used to authenticate requests between Trackdesk and external systems.
They are commonly used in:
API integrations with Trackdesk
Tools like Zapier
Integrations such as WooCommerce tracking
Any system that connects to Trackdesk via API
You can find more details about available endpoints in our API documentation:
https://developers.trackdesk.com/
Where to Find Your Personal Token
You can access your personal token directly in the platform settings.
Go to Settings
Click on "Your Trackdesk identifiers" in the top right corner
In this modal, you will find:
Tenant ID
Personal access token
Revenue origin ID (if applicable)
Managing Personal Tokens
Personal tokens can also be managed in a dedicated section:
Navigate to Settings → Integrations → Personal tokens
Generate a new token if needed
Important Notes
Treat your personal token like a password, do not share it publicly
If a token is compromised, delete it immediately and generate a new one
Tokens provide access to sensitive data via API