Your primary currency is defined during registration, and it is the currency in which reports and cumulative amounts are computed.
It is possible to add more currencies to the account afterwards.
Configuring currencies
Navigate to Settings → General → Currencies to manage the currencies available on your account.
On this page you will see the list of currencies already configured on the account. Each currency shows its 3-letter code (for example, USD) and full name. Your primary currency is marked with a Primary badge — this is the target currency used for reports, graphs, and other cumulative amounts.
To add a currency, click Add new currency and pick one from the list of supported currencies. To remove a currency, use the delete button next to it. The primary currency and any currency set as the default for new conversions cannot be deleted.
Important to note:
The tenant registers with a primary currency, which is then used for reports.
Offers can be in multiple currencies/in different currencies.
Billing is then based on the currencies that the admin sets.
The Starter plan offers 1 currency only.
The Business plan offers 2 currencies.
The Seed Network plan offers 3 currencies.
Enterprise plan and higher network plans offer unlimited currencies.
For dynamic payouts, Trackdesk is able to accept any currency from your tracking integration within one setup, as long as the conversion is supported, as shown in the picture below.
Conversions are kept in the currency they came in.
When settlements are created, the amounts are transferred to one currency — the one present on the affiliate's payment method.
If any conversion comes from an unsupported currency (a currency you don't have configured on the account), it will result in an error in the Conversion error log.
Currency exchange rates
Trackdesk automatically keeps exchange rates up to date between the currencies configured on your account. These rates are used whenever an amount needs to be converted — for example, when displaying a non-primary-currency conversion in reports, or when calculating an affiliate's settlement in their payout currency.
Use conversion-specific exchange rates
Under Settings → General → Currencies, in the Currency exchange rates section, you'll find a toggle labelled Use conversion-specific exchange rates.
When this option is enabled, the exchange rate in effect at the moment each conversion is created is stored on the conversion and used for all balance and settlement calculations for that conversion. When disabled (the default), the current exchange rate at the time of the calculation is used instead.
Turning this on is useful when you want affiliate earnings and settlements to reflect the FX rate that was accurate when the conversion happened, rather than the rate at payout time. This gives more predictable payouts in volatile currency environments, since the rate is locked in per conversion and won't drift between when the conversion is recorded and when it's settled.
A few things to keep in mind:
The setting applies going forward — existing conversions keep whatever rate behaviour was in place when they were created.
Once a conversion has a stored rate, that rate stays with it even if the conversion amount is later edited.
Settlement breakdowns will show the original earning currency, the exchange rate that was applied, and the final amount paid out.
Can currency on the account be changed?
The main currency of the system cannot be changed.
Other currencies for conversions can be added to the system, but the main currency cannot be changed.