The system timezone is the one you selected when registering for Trackdesk.
The system timezone is used for all newly registered users (be it other colleagues or affiliates).
This timezone predefines the user timezone which any user is able to change to their liking.
How can I change the system timezone?
In order to change the system timezone, navigate to Settings → General → System and find the Default timezone block. Then select the new timezone and click Save changes.
What happens to existing users when the timezone is changed?
When the system timezone is changed, nothing is changed for existing users. Users keep their current settings, be it the previous timezone or their custom timezone.
User timezone
Every user is able to change the timezone to their liking.
Where the timezone is used
A set timezone is used for all dates in the system, reports and tables.
Exceptions
The only exception is the date in the open balance menu; it is always in the system timezone. This is done in order for all settlements to use the same hour range.
How to add another timezone
Open the user menu from your avatar in the top bar and click Timezone. The entry sits between Language and the theme switcher, and shows your current timezone underneath it. The same path works on desktop and on mobile.
The Your timezones modal opens, where you can change your timezone and add further ones. Click Save when you are done.
You can also open the modal from any page inside the app by adding ?changeTimezone=true to the address (or &changeTimezone=true if the address already contains ?).
The grid icon in the navbar opens a drawer showing the current time with its short UTC offset, in 24-hour format. That drawer is for reference only, so change your timezone from the user menu.
Keep in mind that if you change the user timezone, the current page is reloaded and records might move out of the current view, as they might be present on a different day in the newly selected timezone.