Claude can connect to your Trackdesk account through the Trackdesk MCP server. Once connected, you can ask Claude about your affiliates, conversions, and payouts, or have it run any action available in the Trackdesk public API, without leaving the conversation.
This guide covers Claude on the web, desktop, and mobile. If you use a different AI client such as Cursor or Windsurf, see Trackdesk MCP Server for the configuration file setup instead.
Before you start
You will need:
A Trackdesk account with access to the Personal access tokens section
A Claude account. Custom connectors are available on Free, Pro, Max, Team, and Enterprise plans. Free accounts are limited to one custom connector.
Your Trackdesk subdomain, the URL you use to log in, in the form
https://your-tenant.trackdesk.com
On Team and Enterprise plans, only an Owner can add a custom connector to the organization. Members then connect to it individually.
Generate a personal access token
The connector uses a personal access token to authenticate requests on your behalf. Every call Claude makes is forwarded to the Trackdesk API with this token.
Log in to your Trackdesk program
Navigate to Settings
In the Integrations section, navigate to Personal access tokens
Generate a new token and copy it somewhere safe, you will not be able to view it again
For more details on how tokens work, see Personal tokens and API access.
Add the connector
1. Open the custom connector dialog
In the Claude message box, click the plus button, then Connectors, then Add connector, then Add custom connector. You can reach the same screen from your Claude settings, under Connectors.
2. Enter the name and server URL
Name the connector, for example Trackdesk, and enter your MCP server URL:
https://your-tenant.trackdesk.com/mcp
Replace your-tenant with your own Trackdesk subdomain, then click Continue.
3. Choose the authentication method
Under Authentication, select None. Claude may show a Detected badge next to Always required. That is expected and you can ignore it. Trackdesk authenticates with an API key rather than OAuth, so None is the correct choice here.
4. Add the API key header
Under Request headers, choose x-api-key as the header name and paste your personal access token as the value. Leave Required selected.
5. Save
Click Add. Claude connects to the server and confirms that the connector is ready.
What Claude can do
The server gives Claude two tools that together cover the whole Trackdesk public API:
search: find the right API endpoint for a request
execute: call that endpoint, with your personal access token attached automatically
You do not need to know endpoint names or parameters. Ask in plain language, for example:
"List the last five affiliates that joined my Trackdesk program."
"Show me approved conversions from the past seven days."
"Which offers generated the most revenue last month?"
Claude asks for your permission the first time it calls a Trackdesk tool.
If the connection fails
If Claude returns an authentication error, check that the header name is x-api-key, that the value is the full token, and that the token has not been revoked in Trackdesk.
If Claude cannot reach the server at all, check that the URL uses your own subdomain and ends in /mcp.
Change or rotate the token
Claude does not let you edit a saved custom connector. To change the server URL or the API key, remove the connector and add it again. Generate the replacement token in Trackdesk first, re-add the connector with the new token, then revoke the old one.
Security and permissions
Treat your personal access token like a password. Anyone who has it can use the Trackdesk API on your behalf, with the same permissions as your user account.
The token is stored by Claude and is not shown again after you save it
On Team and Enterprise plans, the API key is entered once by the Owner who adds the connector and is shared by everyone in the organization who connects to it. Every member's requests reach Trackdesk with that single token's permissions. Create a token for this purpose rather than reusing a personal one, and review who has access to the connector.
Claude connects to your Trackdesk subdomain from Anthropic's servers, not from your own device
If a token is exposed, revoke it from the Personal access tokens screen and repeat the setup with a new one