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Redirect Mode Settings

Choose how tracking links redirect visitors. Configurable globally or per offer.

Written by Trackdesk Team

The redirect mode setting controls how your tracking links redirect visitors to their final destination. When a visitor clicks a tracking link, they need to be redirected from the tracking domain to the landing page; the redirect mode determines the technical method used. Different methods work better with different traffic sources, ad networks, and browsers.

You can configure redirect modes at two levels:

  • Global level: a default for all tracking links in your account.

  • Offer level: override the global setting for specific offers when needed.

Available redirect modes

Basic (307)

A standard HTTP temporary redirect. The browser receives an instruction to immediately navigate to the destination URL.

Fastest method, works with most modern browsers and traffic sources. Best for general-purpose tracking links.

Meta Refresh

An HTML-based redirect using a meta refresh tag. Instead of using HTTP headers, it sends a small HTML page that redirects the browser to the destination.

Slightly slower than Basic, but more compatible with social media platforms and ad networks that have restrictive redirect policies.

Double Meta Refresh

Two successive meta-refresh redirects. The visitor is first redirected to an intermediate page, then to the final destination.

The slowest method but the most compatible. Useful for traffic sources with very strict redirect detection. Default mode for new accounts.


Configuring the redirect mode

Global setting: navigate to Settings → Tracking → Redirect domains and select your preferred mode in the Redirect mode section. The change applies immediately to all tracking links using the global setting.

Per-offer override: open the offer, find the Redirect settings section, and select a specific mode. Choose Global to follow your account default. Save your changes to apply.


Notes

  • The redirect mode setting only affects redirect-based offers; direct-linking offers are unaffected.

  • Changes to the global mode don't affect offers that already have a custom mode set.

  • All three modes track clicks equally well; the choice only affects routing behavior.

Troubleshooting

  • Tracking links not working: try switching from Basic to Meta Refresh or Double Meta Refresh.

  • Slow redirects: if you're using Double Meta Refresh, switch to Basic or Meta Refresh for faster redirects.

  • Traffic source rejecting links: some ad networks don't allow certain redirect methods. Check their policies and adjust accordingly.

  • Still having issues: contact support with details about your traffic source.

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