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Alerts

Stay up-to-date with all the important stuff happening in your affiliate program.

Zuzana Toulcová avatar
Written by Zuzana Toulcová
Updated this week

Use alerts to get notified on important events happening in your system. You can use both in-app alerts and email alerts to stay up-to-date.

Alerts are only available for admins.

Setting up alerts

You can set up default alert settings for admins in Settings -> General -> Alerts. This is the default alert configuration for all new admin users invited to the system. Use this if you're planning on inviting multiple team members and want to make sure they start off on the right foot.

Default alert setting can be overridden by each user according to their preferences. To set up your personal alert setting, click on the inbox icon on the topbar and then click on the cogwheel icon.

Alert description and triggers

Alert name

Description

Trigger

New affiliate registration

Sent when new affiliate registers to your program. Includes informations about parent affiliate if MLM feature is in use.

Instant.

Pending affiliate approval

Sent when affiliate has been in pending status for more than 24h.

Scheduled* (daily).

Affiliate missing billing details

Sent when affiliate hasn't filled in their billing details in 7 days after registration.

Scheduled* (one week after affiliate registration).

Affiliate missing payment method

Sent when affiliate hasn't filled in their payment method in 7 days after registration.

Scheduled* (one week after affiliate registration).

Affiliate changed tiers

Daily digest of affiliates who changed tiers via tier automation.

Scheduled* (daily)

New offer application

Sent when new offer application has been submitted by an affiliate.

Instant

Conversion errors summary

Daily digest of conversions errors registered by the system.

Scheduled* (daily)

Fraudulent conversions summary

Daily digest of conversions flagged by fraud protection.

Scheduled* (daily)

Pending conversions summary

Daily digest of conversions in the pending status.

Scheduled* (daily)

Offer in draft

Sent when offer is in the draft state for more than 24h.

Scheduled* (daily)

Offer not integrated

Sent when offer has not been integrated for more than 72h.

Scheduled* (3 days after offer has not been integrated)

*All scheduled alerts are sent at 10AM UTC.

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