Popup messages allow you to communicate important information directly to your affiliates through modal windows that appear when they access their dashboard. These messages are perfect for announcements, updates, or any critical information you need to ensure your affiliates see.
This feature is available on the Starter plan and higher.
How Popup Messages Work
When affiliates log into their dashboard, popup messages that match their criteria will automatically display as modal overlays. Affiliates must acknowledge the message by clicking "Got it" before they can continue using the platform.
The system intelligently manages which messages to show based on:
Active period: Messages only appear during their scheduled timeframe
Targeting criteria: Messages display only to affiliates who match your specified audience
Frequency settings: Controls whether affiliates see the message once or every time they visit
Previous interactions: Tracks which messages each affiliate has already seen
Creating Popup Messages
Basic Information
Subject (2-100 characters): A clear, descriptive title that appears as the message headline.
Content (1-10,000 characters): The main message body supporting rich text formatting including:
Bold and italic text
Bullet points and numbered lists
Links and basic HTML styling
Line breaks and paragraphs
Display Period
Start Date: When the message becomes active and begins showing to affiliates
End Date: When the message expires and stops displaying
Messages only appear to affiliates during this active window. The start date can be set in the future to schedule messages in advance.
Frequency Options
Once: Each affiliate sees the message only one time. Once they acknowledge it, it won't appear again.
Every Time: The message displays each time an affiliate logs in during the active period, regardless of previous acknowledgments.
Targeting Your Audience
Choose who sees your popup messages:
All Affiliates: Message displays to every affiliate in your network
Affiliates by Status: Target affiliates based on their account status (Enabled, Disabled, or Pending)
Affiliates by Tier: Show messages only to affiliates in specific commission tiers
Specific Affiliates: Select individual affiliates by name to receive the message
Formatting Features
The content editor supports rich text formatting, allowing you to create visually appealing messages with proper structure and emphasis. Use formatting strategically to highlight important information and improve readability.
Best Practices
Keep subjects concise but descriptive
Structure content with headers and bullet points for easy scanning
Include clear calls-to-action when needed
Test message appearance before activating
Important Limitations
Message Persistence
Messages set to "Once" frequency are permanently marked as seen for each affiliate. There's no way to reset this status, so plan your messaging strategy accordingly.
Content Restrictions
While rich text is supported, avoid extremely complex formatting or embedded media that might affect loading performance or display consistency.
Scheduling Considerations
End dates must be in the future when creating messages
Start dates must be before end dates
Messages cannot be retroactively displayed to affiliates who missed the active period
Managing Active Messages
View all your popup messages in the dedicated management section where you can:
See message status (Enabled/Disabled)
Monitor active periods
Review targeting settings
Edit message content and scheduling
Disable messages before their end date if needed
Popup messages provide a direct communication channel to ensure important information reaches your affiliates exactly when they need to see it.