Learn how to upgrade your account from a free trial or restricted state to a paid plan.
When Upgrade Is Required
If your account becomes restricted (e.g. after a free trial ends, reaching limits, or subscription changes), you will see a notification prompting you to upgrade.
Your tracking continues to work in the background, but access to the platform may be limited until you upgrade.
Option 1: Upgrade From Banner Or Dashboard
When you are on a free trial of paid plan, you will see upgrade options directly in the platform interface.
Click the "Upgrade" or "Upgrade now" button (e.g. in the top banner or dashboard)
Select your desired plan
Proceed to the payment step to complete the upgrade
Option 2: Upgrade From My Account
You can also upgrade your plan from your account dashboard.
Locate your project
Click "Upgrade plan"
Choose your desired plan and complete the payment
After Upgrading
Once your payment is successful:
Your account access will be fully restored
All tracked clicks and conversions will remain available
You can continue working without interruption
Notes
If you are interested in a custom setup or pricing, you can contact Sales directly from the upgrade flow
Your data is preserved even while access is restricted