# Trackdesk Help Center

> Trackdesk Knowledge Base

## Tracking

- [Landing Pages](https://help.trackdesk.com/en/articles/6495782-landing-pages.md): Create affiliate links for your landing pages and route them via direct links or use redirect links that drive traffic through our services.
- [Conversion Attribution & Cookies](https://help.trackdesk.com/en/articles/7902408-conversion-attribution-cookies.md): Configure how Trackdesk attributes conversions to affiliate clicks: attribution type, priority, cookie expiration, and attribution expiration.
- [Recurrence Limit](https://help.trackdesk.com/en/articles/6495316-recurrence-limit.md): Learn how recurrence settings control how many conversions can be accepted for a single click.
- [Coupons](https://help.trackdesk.com/en/articles/8312670-coupons.md): Attribute conversions to affiliates when customers redeem their coupon codes during checkout.
- [Import Coupons via CSV](https://help.trackdesk.com/en/articles/8862335-import-coupons-via-csv.md): Quickly import bulk coupons into Trackdesk with CSV import. Follow simple steps to prepare and upload your file.
- [Fraud Prevention](https://help.trackdesk.com/en/articles/8347946-fraud-prevention.md): Detect potential fraudulent actions and receive alerts on suspicious activities, helping you identify and address risks early.
- [Affiliate Postbacks](https://help.trackdesk.com/en/articles/6669338-affiliate-postbacks.md): Track conversions server-to-server, ensuring accurate and reliable updates sent directly to your affiliate tracker.
- [Affiliate Postback Tracking Log](https://help.trackdesk.com/en/articles/14039364-affiliate-postback-tracking-log.md)
- [Webhooks](https://help.trackdesk.com/en/articles/8217860-webhooks.md): Trigger instant notifications to other web applications, ensuring real-time updates whenever specific events occur.
- [Conversion Currency Override](https://help.trackdesk.com/en/articles/8442552-conversion-currency-override.md): Create conversions in different currencies using custom parameters in your tracking script or API connection.
- [Traffic Control](https://help.trackdesk.com/en/articles/9460038-traffic-control.md): Block specific traffic based on parameters you set.
- [Tracking Authorization](https://help.trackdesk.com/en/articles/9766827-tracking-authorization.md): Control incoming traffic and generating conversions.
- [Personal Tokens and API Access](https://help.trackdesk.com/en/articles/7902431-personal-tokens-and-api-access.md): Enable seamless communication between Trackdesk and your systems using personal access tokens.
- [Custom redirect domains](https://help.trackdesk.com/en/articles/9948302-custom-redirect-domains.md): Request the registration of your own redirect domain and set it as the default for affiliates when generating redirect tracking links
- [Default Parameters for Affiliate Tracking Links](https://help.trackdesk.com/en/articles/9997807-default-parameters-for-affiliate-tracking-links.md): Set default values for affiliate sub-parameters and add them to tracking links
- [Smart links](https://help.trackdesk.com/en/articles/10163025-smart-links.md): Redirect traffic to multiple landing pages dynamically, prioritizing high-performing pages based on EPC with weighted distribution.
- [Quality control](https://help.trackdesk.com/en/articles/10213999-quality-control.md): Manually validate incoming conversion quality by setting a percentage of conversions to fall in a specific status.
- [Deduplication of Conversions](https://help.trackdesk.com/en/articles/10290309-deduplication-of-conversions.md)
- [Understanding Click Referrer](https://help.trackdesk.com/en/articles/11531765-understanding-click-referrer.md)
- [Deep Link Logic](https://help.trackdesk.com/en/articles/11960736-deep-link-logic.md)
- [Understanding Location-Based Offer Settings](https://help.trackdesk.com/en/articles/11677507-understanding-location-based-offer-settings.md): How geo targeting works for redirect landing pages and revenue & payout groups, and what happens when a visitor's country doesn't match.
- [Specific Landing Page Targeting](https://help.trackdesk.com/en/articles/12080158-specific-landing-page-targeting.md): Bypass the automatic redirect cascade and allow affiliates to target a specific landing page directly.
- [Deep Links](https://help.trackdesk.com/en/articles/12580559-deep-links.md): Gives your affiliates the flexibility to direct visitors to specific pages within your website, rather than just the main landing page.
- [Google Tracking Domain](https://help.trackdesk.com/en/articles/12352834-google-tracking-domain.md): Use a verified redirect domain for your Google Ads campaigns.
- [Redirect Mode Settings](https://help.trackdesk.com/en/articles/12810573-redirect-mode-settings.md): Choose how tracking links redirect visitors. Configurable globally or per offer.
- [Ad Click IDs on Clicks \(fbclid, gclid, ttclid\)](https://help.trackdesk.com/en/articles/14751720-ad-click-ids-on-clicks-fbclid-gclid-ttclid.md): How Trackdesk captures ad platform click IDs — gclid \(Google Ads\), fbclid \(Meta Ads\), and ttclid \(TikTok Ads\) — on every tracked click.

## Affiliate management

- [Invite Your Affiliates](https://help.trackdesk.com/en/articles/6495362-invite-your-affiliates.md): Invite affiliates with Trackdesk's link or manual entry. Promote via email, website, and a landing page to attract partners.
- [Granting Access of Affiliates Into Your Affiliate Program](https://help.trackdesk.com/en/articles/6669336-granting-access-of-affiliates-into-your-affiliate-program.md): Approve new affiliates and manage their access through affiliate status changes.
- [Customize Affiliate Registration Form](https://help.trackdesk.com/en/articles/7222498-customize-affiliate-registration-form.md): Add a custom registration form with predefined and client-specific questions.
- [Message for Affiliates on Their Dashboard and Registration Page](https://help.trackdesk.com/en/articles/6669339-message-for-affiliates-on-their-dashboard-and-registration-page.md): Display custom messages on the affiliate dashboard and registration page.
- [Contact for Affiliates](https://help.trackdesk.com/en/articles/8645348-contact-for-affiliates.md): Enhance engagement by adding your contact details for affiliates.
- [Email Messages to Affiliates](https://help.trackdesk.com/en/articles/6669340-email-messages-to-affiliates.md): Send emails directly to affiliates and advertisers from the platform.
- [Impersonation](https://help.trackdesk.com/en/articles/7853894-impersonation.md): Impersonate individual affiliates in your system to see their view of the platform.
- [Invite Your Colleagues](https://help.trackdesk.com/en/articles/7222568-invite-your-colleagues.md): Add additional admins to the system to help you manage your affiliate program.
- [Affiliate Managers](https://help.trackdesk.com/en/articles/9716762-affiliate-managers.md): Assign specific affiliates to managers, giving them access to relevant data and communication tools.
- [Mass Import Affiliates From CSV](https://help.trackdesk.com/en/articles/8499466-mass-import-affiliates-from-csv.md): Import multiple affiliates to the platform in one go.
- [Export Affiliates to CSV](https://help.trackdesk.com/en/articles/8699224-export-affiliates-to-csv.md): Get the raw data of all of your affiliates.
- [Popup Messages](https://help.trackdesk.com/en/articles/11829595-popup-messages.md): Communicate important information to your affiliates through modal windows that appear on their dashboard.
- [Affiliate ID Definition](https://help.trackdesk.com/en/articles/12080225-affiliate-id-definition.md): Control how affiliate IDs are created and managed when new affiliates register in your program.
- [Affiliate Ticketing](https://help.trackdesk.com/en/articles/13396481-affiliate-ticketing.md): Allow affiliates to submit requests, inquiries, or applications directly through their dashboard, which you can review and respond to efficiently.
- [Alerts for Affiliates](https://help.trackdesk.com/en/articles/13936965-alerts-for-affiliates.md): Keep your affiliates informed about key events happening within their account.

## Offers

- [Conversion Types](https://help.trackdesk.com/en/articles/6495445-conversion-types.md): Add and define custom conversion types to track specific goals beyond default options like Sale, Free Trial, and Lead.
- [Creatives](https://help.trackdesk.com/en/articles/6495783-creatives.md): Manage and organize creative assets for offers, including banners, HTML snippets, and external links.
- [Private Offers](https://help.trackdesk.com/en/articles/6495458-private-offers.md): Restrict offers to only those affiliates who are specifically assigned.
- [Apply to Run Offers](https://help.trackdesk.com/en/articles/9054494-apply-to-run-offers.md): Allow affiliates to apply and be approved before accessing certain offers.
- [Advanced Offer Create](https://help.trackdesk.com/en/articles/8031336-advanced-offer-create.md): Learn all details and options for creating offers.
- [Offer Organization](https://help.trackdesk.com/en/articles/7902310-offer-organization.md): Organize offers using tags and categories for easier management.
- [Quick Actions](https://help.trackdesk.com/en/articles/7945413-quick-actions.md): Learn how to use quick actions to platform settings and actions efficiently.
- [Pin Offer to Affiliate's Dashboard](https://help.trackdesk.com/en/articles/8536548-pin-offer-to-affiliate-s-dashboard.md): Pin important offers to affiliates' dashboards for easy visibility and access.
- [Scheduling Offer Deactivation](https://help.trackdesk.com/en/articles/9258983-scheduling-offer-deactivation.md): Learn how to schedule automatic offer deactivation for time-limited campaigns.
- [Offer Caps](https://help.trackdesk.com/en/articles/9652677-offer-caps.md): Set up caps for offers and redirect traffic to alternative options once caps are reached.
- [Public Offer Blacklisting](https://help.trackdesk.com/en/articles/10164708-public-offer-blacklisting.md): Restrict access to public offers for specific affiliates.

## Integrations

- [Introduction to Integrations in Trackdesk](https://help.trackdesk.com/en/articles/11969339-introduction-to-integrations-in-trackdesk.md)
- [Trackdesk MCP Server](https://help.trackdesk.com/en/articles/14645669-trackdesk-mcp-server.md): Connect your AI assistant to the Trackdesk API using the Model Context Protocol.

## Advertiser management

- [Sale Amount and Revenue Metric Visibility for Affiliate Networks](https://help.trackdesk.com/en/articles/9464847-sale-amount-and-revenue-metric-visibility-for-affiliate-networks.md): Learn how to hide your revenue cut and change payout calculations display for affiliates.
- [Affiliate Payout Display](https://help.trackdesk.com/en/articles/10742302-affiliate-payout-display.md)
- [Advertiser User Role](https://help.trackdesk.com/en/articles/11476920-advertiser-user-role.md): Provide advertisers with self-service capabilities while maintaining appropriate data boundaries and security controls.
- [Advertiser Management: Admin Guide](https://help.trackdesk.com/en/articles/11477009-advertiser-management-admin-guide.md): Ensure smooth operations between your platform and the businesses that drive revenue
- [Advertiser Settlement Autogeneration](https://help.trackdesk.com/en/articles/13038686-advertiser-settlement-autogeneration.md): Streamline your workflow by automatically creating advertiser settlements on a regular schedule.

## iGaming

- [Players in Trackdesk](https://help.trackdesk.com/en/articles/14801726-players-in-trackdesk.md): What a player is in Trackdesk, how they fit into the conversion-tracking model, and how players are registered through your iGaming integration.
- [Custom player metrics](https://help.trackdesk.com/en/articles/14801731-custom-player-metrics.md): Custom integer and decimal metrics tracked per player over time: what stays editable, and how to request a new metric from Trackdesk support.
- [Player RevShare on offers](https://help.trackdesk.com/en/articles/14801956-player-revshare-on-offers.md): Pay affiliates a percentage of a player metric \(typically NGR or total deposits\) by configuring Player RevShare on an offer.
- [Player movements](https://help.trackdesk.com/en/articles/14801774-player-movements.md): How player metric values get recorded as timestamped movements through your iGaming integration, and how to inspect them in the dashboard's Player movements log.
- [Registering players and recording movements via the API](https://help.trackdesk.com/en/articles/15286433-registering-players-and-recording-movements-via-the-api.md): API reference for the Trackdesk endpoints that register players, record and read player metric movements, and list metric codes, with authentication, field reference, and example calls.
- [iGaming glossary](https://help.trackdesk.com/en/articles/15259459-igaming-glossary.md): Quick reference mapping the iGaming-native dashboard terminology \(Player, Brand, Player movement, Player RevShare\) to the underlying Trackdesk API field names.

## Commissions

- [Affiliate Tiers](https://help.trackdesk.com/en/articles/6495431-affiliate-tiers.md): Implement tiered commission structures to motivate affiliates and enhance earnings potential.
- [Commission Configurations](https://help.trackdesk.com/en/articles/6495780-commission-configurations.md): Define and confirm the commission structure for affiliates.
- [Types of Payouts](https://help.trackdesk.com/en/articles/6495312-types-of-payouts.md): Learn how revenue and payout are defined in Trackdesk and how to choose the right setup for your use case.
- [Conversion Statuses and On-hold](https://help.trackdesk.com/en/articles/8512734-conversion-statuses-and-on-hold.md): Delay payout to affiliates by holding traffic for a specified time before processing.
- [Multi-level Marketing](https://help.trackdesk.com/en/articles/8544438-multi-level-marketing.md): Set up an MLM structure where parent affiliates earn commissions from their sub-affiliates' conversions.
- [Affiliate Tier Automation](https://help.trackdesk.com/en/articles/8549145-affiliate-tier-automation.md): Automatically manage affiliate movement between commission tiers based on selected metrics.
- [How to Set Custom Affiliate Payout](https://help.trackdesk.com/en/articles/12456033-how-to-set-custom-affiliate-payout.md): Set a different payout rate for a specific affiliate on an offer.
- [How to Manually Create a Conversion](https://help.trackdesk.com/en/articles/8541350-how-to-manually-create-a-conversion.md): Manually add conversions to the platform to account for additional affiliate activities.
- [Manually Adjust Conversion Amounts](https://help.trackdesk.com/en/articles/8820155-manually-adjust-conversion-amounts.md): Adjust existing conversions manually when needed.
- [Payout Builder](https://help.trackdesk.com/en/articles/9997319-payout-builder.md): Create custom payout rules based on specified conditions.
- [Understanding Affiliate Status and Affiliate Traffic](https://help.trackdesk.com/en/articles/10086652-understanding-affiliate-status-and-affiliate-traffic.md)

## Analysis and optimisations

- [Report Builder](https://help.trackdesk.com/en/articles/9345073-report-builder.md): Customize aggregated reports with selected metrics, including multi-level statistics \(e.g., by affiliate and offer\).
- [Activity Log](https://help.trackdesk.com/en/articles/9344541-activity-log.md): Track changes with detailed action history for various system parts.
- [Anura Integration](https://help.trackdesk.com/en/articles/11398770-anura-integration.md): Leverage advanced fraud detection technology to improve the integrity of your data and protect your advertising spend.
- [The Conversion Error Log](https://help.trackdesk.com/en/articles/6525155-the-conversion-error-log.md): View error logs to identify and understand issues during conversion creation.
- [Mass Conversion Actions](https://help.trackdesk.com/en/articles/8862593-mass-conversion-actions.md): Import, edit, or bulk-change the status of conversions in Trackdesk, via CSV or directly from the conversion report.
- [Hide and Reorder Report Columns](https://help.trackdesk.com/en/articles/8485687-hide-and-reorder-report-columns.md): Customize the visibility and order of columns in your reports to focus on the metrics that matter most.
- [Custom Alerts](https://help.trackdesk.com/en/articles/11399391-custom-alerts.md): Stay informed about important changes in your affiliate marketing campaigns without constantly monitoring your dashboard.
- [Data anonymization](https://help.trackdesk.com/en/articles/15259873-data-anonymization.md): Permanently scrub a customer's email from clicks, conversions, activity logs, and webhook payloads to satisfy GDPR erasure requests.

## Customisation

- [Upload Your Logo and Favicon](https://help.trackdesk.com/en/articles/7902462-upload-your-logo-and-favicon.md): Personalize the platform with your company logo and favicon for easy recognition.
- [Dashboard and Reports](https://help.trackdesk.com/en/articles/15070360-dashboard-and-reports.md): Explore the options you have on your Trackdesk dashboard.
- [System Language](https://help.trackdesk.com/en/articles/7853839-system-language.md): Select from available platform languages for user preference.
- [System and User Timezone](https://help.trackdesk.com/en/articles/6525104-system-and-user-timezone.md): Set a default time zone for all users on the platform.
- [Custom Color Theme](https://help.trackdesk.com/en/articles/8484852-custom-color-theme.md): Apply your own color branding to the platform.
- [Custom Domains](https://help.trackdesk.com/en/articles/8116696-custom-domains.md): Use a custom domain for your affiliate program.
- [Multi-factor Authentication](https://help.trackdesk.com/en/articles/9656791-multi-factor-authentication.md)
- [Terms and Conditions](https://help.trackdesk.com/en/articles/7902384-terms-and-conditions.md): Define specific Terms & Conditions documents tailored to your affiliate program.
- [Menu Customization](https://help.trackdesk.com/en/articles/9317567-menu-customization.md): Add custom menu items to link to knowledge bases or external websites.
- [Data Visibility for Affiliates](https://help.trackdesk.com/en/articles/9526932-data-visibility-for-affiliates.md): Allow affiliates to view conversion parameters, such as Order IDs.
- [What is White-Label and What Does It Do?](https://help.trackdesk.com/en/articles/10085102-what-is-white-label-and-what-does-it-do.md): What white-label does in Trackdesk and how it removes Trackdesk branding from your dashboard and affiliate-facing pages.
- [Email Customization](https://help.trackdesk.com/en/articles/10214125-email-customization.md): Add your own content to invitation emails sent out automatically by the system.
- [Customizing Affiliate Sign-up Page](https://help.trackdesk.com/en/articles/10812738-customizing-affiliate-sign-up-page.md): Create a more branded and engaging onboarding process for new affiliates.
- [Custom internal pages](https://help.trackdesk.com/en/articles/11398751-custom-internal-pages.md): Create internal documentation, share guidelines, or provide any other information to help your team and affiliates succeed.
- [Custom SMTP Email Server](https://help.trackdesk.com/en/articles/12953270-custom-smtp-email-server.md): Send system emails through your own mail server instead of using Trackdesk's default email service.
- [Custom Privacy Policy](https://help.trackdesk.com/en/articles/13038739-custom-privacy-policy.md): Create and display a personalized privacy policy for your affiliate program.
- [Tags](https://help.trackdesk.com/en/articles/14995864-tags.md): Organize and classify your offers, affiliates, advertisers, and affiliate managers with color-coded tags.

## Your account

- [Basic Terms Used Across the Platform](https://help.trackdesk.com/en/articles/8205687-basic-terms-used-across-the-platform.md): Definitions for terminology used across the Trackdesk platform.
- [What is Tenant ID and Where Can I find It?](https://help.trackdesk.com/en/articles/8205364-what-is-tenant-id-and-where-can-i-find-it.md)
- [How To Go To Paid Plan](https://help.trackdesk.com/en/articles/8205365-how-to-go-to-paid-plan.md)
- [Where Can I Get Invoices for My Charges?](https://help.trackdesk.com/en/articles/8205369-where-can-i-get-invoices-for-my-charges.md)
- [How Do I Change the Credit Card Used For My Subscription?](https://help.trackdesk.com/en/articles/9561384-how-do-i-change-the-credit-card-used-for-my-subscription.md)
- [How Do I Cancel My Subscription?](https://help.trackdesk.com/en/articles/8205367-how-do-i-cancel-my-subscription.md)
- [I Forgot My Password](https://help.trackdesk.com/en/articles/8205362-i-forgot-my-password.md)
- [Technical Specifications of Our Systems](https://help.trackdesk.com/en/articles/9207976-technical-specifications-of-our-systems.md): Learn more about the infrastructure and technologies powering the Trackdesk platform.
- [Currency & Multi-Currency](https://help.trackdesk.com/en/articles/10420821-currency-multi-currency.md): Run offers and pay affiliates in multiple currencies.
- [Why Won't My Login Page Open?](https://help.trackdesk.com/en/articles/10627210-why-won-t-my-login-page-open.md): This page lists possible reasons why an affiliate login page may not load properly.
- [I Want to Delete My Account](https://help.trackdesk.com/en/articles/10912112-i-want-to-delete-my-account.md)
- [Alerts](https://help.trackdesk.com/en/articles/11022493-alerts.md): Stay up-to-date with all the important stuff happening in your affiliate program.
- [Login with Magic Link](https://help.trackdesk.com/en/articles/11398798-login-with-magic-link.md): Eliminate the need to remember complex passwords.
- [Limits of the Deprecated Free Plan](https://help.trackdesk.com/en/articles/11405479-limits-of-the-deprecated-free-plan.md): Revenue cap, monthly limits, and FAQs for users still on the deprecated Free plan.
- [Being Admin on More Accounts](https://help.trackdesk.com/en/articles/11405523-being-admin-on-more-accounts.md)
- [Setting Password After Registering with Google SSO](https://help.trackdesk.com/en/articles/11677462-setting-password-after-registering-with-google-sso.md): Add a classic email and password login to your Trackdesk account after registering via Google SSO.

## Release notes

- [Release Notes Q3/26](https://help.trackdesk.com/en/articles/15871631-release-notes-q3-26.md): Features and improvements released between July and September 2026.
- [Release Notes Q2/26](https://help.trackdesk.com/en/articles/14468847-release-notes-q2-26.md): Features and improvements released between April and June 2026.
- [Release Notes Q1/26](https://help.trackdesk.com/en/articles/13369011-release-notes-q1-26.md): Features and improvements released between January and March 2026.
- [Release Notes 2025](https://help.trackdesk.com/en/articles/13368969-release-notes-2025.md): Features and improvements released in 2024.
- [Release Notes 2024](https://help.trackdesk.com/en/articles/10364932-release-notes-2024.md): Features and improvements released in 2024.
- [Release Notes 2023](https://help.trackdesk.com/en/articles/9583606-release-notes-2023.md): Features and improvements released in 2023.

## Resource hub

- [What Is Trackdesk?](https://help.trackdesk.com/en/articles/8205680-what-is-trackdesk.md)
- [Getting Started with Trackdesk](https://help.trackdesk.com/en/articles/10523011-getting-started-with-trackdesk.md): Getting Started with the Trackdesk Affiliate Program
- [Is Trackdesk GDPR Compliant?](https://help.trackdesk.com/en/articles/8205710-is-trackdesk-gdpr-compliant.md)
- [How to Recruit Affiliates?](https://help.trackdesk.com/en/articles/8205694-how-to-recruit-affiliates.md)
- [Share Assets with Affiliates](https://help.trackdesk.com/en/articles/8205693-share-assets-with-affiliates.md)
- [How to Create an Offer](https://help.trackdesk.com/en/articles/6526374-how-to-create-an-offer.md): Create a new offer in Trackdesk: set up landing pages, configure payouts, and integrate tracking.
- [Create a Landing Page for Your Affiliate Program](https://help.trackdesk.com/en/articles/8205690-create-a-landing-page-for-your-affiliate-program.md)
- [Customize your Affiliate program](https://help.trackdesk.com/en/articles/8205692-customize-your-affiliate-program.md)
- [Migrating to Trackdesk from Another Provider](https://help.trackdesk.com/en/articles/8205681-migrating-to-trackdesk-from-another-provider.md): Step-by-step plan for migrating your affiliate program to Trackdesk from another platform.
- [How to Get Started - Quick Setup](https://help.trackdesk.com/en/articles/6526058-how-to-get-started-quick-setup.md)