This guide explains how the Trackdesk Marketplace works for advertisers: applying, getting your offer listed, tracking results, and the monthly validation and payment process. For a general introduction, see What Is the Trackdesk Marketplace.

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The marketplace is available to customers with an active Trackdesk subscription. If you are on a free trial, click Upgrade to choose a plan first. Not a customer yet? See plans and pricing or book a demo.

To apply, click Marketplace in the main menu.

On the Affiliates tab, click Apply for access. By applying, you accept the Marketplace Terms & Conditions.

The page changes to Application pending. Our team reviews every application personally and contacts you by email to discuss the next steps for your product.

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Listings are managed by the Trackdesk team, so you don't create the offer in the marketplace yourself. After your application is approved, we agree the details with you and set up the listing. A listing includes:

Before your offer goes live, make sure its terms clearly define:

The clearer these criteria are before launch, the easier and faster the monthly review will be.

When the listing goes live, a dedicated affiliate named Trackdesk Marketplace is created in your account. Affiliates find your listing through search, category browsing, our team's matching recommendations, newsletter features, and 1-on-1 outreach we do on your behalf.

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Once you are approved, the Marketplace page shows three sections: Manage your listing, Marketplace balance and Performance. Manage your listing shows your listing status, a summary of the payment process, and how to request changes.

To change your listing, email [email protected] or click Email us. We action change requests within 1 business day. You can request changes to any part of the listing: commission structure, product description, creatives and assets, category and niche tags, contact details, and promotional details.

Your listing is promoted to affiliates at all times. If you know you won't be able to receive traffic because of a product update, technical downtime or a planned closure, email us in advance. Affiliates who are actively promoting your product may keep sending traffic until they are informed.

You can request full removal from the marketplace by email. All outstanding payments must be settled and active affiliates notified before removal, so it isn't instant.

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All marketplace traffic and conversions are attributed to the Trackdesk Marketplace affiliate in your account, so they appear in your reports like any other affiliate. Each individual marketplace affiliate appears under the Aff S2 parameter, so you can see who is driving results.

To see results per marketplace affiliate:

Contact and personal details of individual marketplace affiliates are available only to the Trackdesk team.

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Marketplace balance shows your Marketplace open balance, the Total settled amount, and the Marketplace settlement history with the date of each settlement, the date it covers (Paid until) and the amount.

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For conversions generated during a calendar month:

Example: September conversions → reviewed by October 10 → paid by October 15 → affiliate payouts initiated by October 20.

You do. Review conversions using the data in your Trackdesk account and validate them against the offer terms. Validation criteria may include:

Approve or reject marketplace conversions in your own Trackdesk account, the same way as for any other affiliate. Status changes sync to the marketplace automatically, so rejected conversions are left out of the settlement. There is no separate confirmation step.

Only approved conversions are eligible for settlement.

Keep them pending instead of approving them, and raise the issue with the Marketplace team at [email protected] by the 10th of the following month. Include the reason for your concern and, where possible, the information needed to resolve it.

The affected conversions stay pending and are not included in settlement until the review is complete. This is an exception process: normally you validate conversions yourself using the data in Trackdesk.

They stay pending while the issue is investigated. Once the review is complete:

Nothing changes on the marketplace side. The settlement follows the conversion statuses in your Trackdesk account, so make any rejections and send any review requests by the 10th for them to be reflected in that month's settlement.

All marketplace settlements are in USD. If your offer tracks commissions in another currency, the approved balance is converted to USD after the end of the month, and that USD amount is what you pay. Payment provider fees may apply.

Marketplace affiliates must send genuine, lawful traffic and follow the offer terms. Fake leads, bots, duplicate conversions, unauthorized incentive traffic, misleading advertising and any attempt to manipulate tracking or commissions are prohibited. Trackdesk may investigate suspicious activity, request supporting information, quarantine suspicious conversions, or suspend an affiliate.

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